Shipping policy
Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
- Orders are typically processed within 1–3 business days after payment is received.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You will receive a confirmation email with tracking information once your order has shipped.
Shipping Methods & Delivery Times
Estimated delivery times vary depending on your location and the shipping method selected at checkout:
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days
- Delivery times are estimates and may vary due to carrier delays, weather conditions, or other unforeseen circumstances.
Shipping Rates
Shipping costs are calculated at checkout based on your order's weight, size, destination, and selected shipping method.
International Shipping
We ship to select international destinations. Customers are responsible for any applicable customs duties, taxes, or import fees required by their country.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment's progress.
Delays
While we strive to meet estimated delivery times, delays may occur due to factors beyond our control. We appreciate your patience and understanding.
Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your purchase. We are not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions about shipping or your order, please contact our customer support team. We are happy to assist you.